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See Waldo Speak
See Waldo Speak

Fly With Waldo

THE POWER OF THANK YOU

The two most important words that inspire action are thank you.Thank You Appreciation Gratitude

 

During most of my time in the military, I rarely said thank you to the troops that mattered…especially the younger, enlisted folks.   After all, I was the fighter pilot. I had the Air Force Academy ring. I was an officer. They worked for me!

 

I was cocky, had an ego and wasn’t a wingmen.

 

It wasn’t until I chewed out a young maintenance technician that I learned the power of thanks. (My commander had me spend a day on the hot, sticky flight line working with the troops. It made me truly appreciate what those unsung maintenance heroes did to make sure I could fly.)

 

Saying thank you:

 

  • Acknowledges the humanity in others
  • Makes people feel respected
  • Builds trust
  • Inspires action
  • Facilitates open communication
  • Differentiates you as a leader

 

Saying thank you fills a person’s “action tank” with the most important fuel to action – appreciation. It gets people to work hard, volunteer, and sometimes do things they may not want to do.

 

So say thank you every day – Not just to your unsung heroes who help you, but also to your peers, supervisors, customers, friends and children. Don’t take them for granted. Write a personal note. Take them to lunch. Send them a small gift. Acknowledge the good things that they do and the difference they make.

 

Most of all – do it sincerely. You’ll be impressed with the actions that follow.

 

Start with the heart, and the hand will follow.

 

Never Fly Solo,

Waldo