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See Waldo Speak
See Waldo Speak

Fly With Waldo

THE INNER WINGMAN: Trusting Yourself!!

THE INNER WINGMAN: Trusting Yourself!!

Before fighter pilots can fly in combat, we have to demonstrate expertise in tactics, technology, and hands-on flying. Extensive hours of study, simulation and practice missions must be accomplished before we are designated “M/R” – MISSION READY! Simply put, we’re not trusted to fly with other wingmen until we can fully trust ourselves! In business and life, before you can be trusted to execute a mission and work with others, you too have to become Mission Ready. You have to trust ...

WINGMAN Sales Strategy #1: PICK UP THE PHONE!!

WINGMAN Sales Strategy #1: PICK UP THE PHONE!!

Last month I keynoted at a national sales meeting for an amazing company - Philips Medical Systems. At a social afterwards, I asked one of there their top gun sales performers (his nickname was ‘Opie’) what the key to his success was. He simply smiled and answered, “Waldo, I pick up the damn phone!” He then went on to explain how salespersons today fail to do the most critical thing when it comes to closing business – establishing and maintaining ...

Leaders Lift

Leaders Lift

This coming year, be the type of person that others want to be around. Be someone who inspires other to take action and who adds fuel to the fire of enthusiasm.

Customer Service and Being a Brand Ambassador

Customer Service and Being a Brand Ambassador

The best examples of customer service don't normally come from the airlines. In fact, they are notoriously terrible at customer service. But after a recent flight I had on Delta Airlines, I feel compelled to share a great one with you. Like some of you, I fly a ton for work and subsequently have the...

Being busy is not an excuse

Being busy is not an excuse

Being “busy” is not an excuse to not help, stay connected with or appreciate the people in your life who you have relationships ships with (especially those that have gone above and beyond in helping you.)

Thrust and Vector – The Key to a Successful Year

Thrust and Vector – The Key to a Successful Year

Have you ever met someone who’s highly motivated, full of energy, and ready to take on the world, yet they never seem to get anything done? They’re passionate and have the greatest intentions, but for some reason they just can’t seem to accomplish their goals. In the fighter pilot world, they are what we call “All thrust and no vector.” They have the power and motivation but lack the vector - the guidance, the target, the direction. They’re flying in all directions ...