Rule #1 to Building Trusting Relationships in a Tough Economy One of the most challenging times of my life was in April of 1999 during Operation Allied Force. I was flying night combat missions in Serbia against the corrupt regime of Slobodan Milosevic. The anxiety and fear I felt during this period was at times overwhelming. It wasn’t just the enemy surface to air missiles that got me nervous. Nor was it the fact that Serbian forces had already shot down several ...