Nothing gets me more excited than carrying out a mission exactly to plan. Whether flying a jet fighter sortie, delivering a keynote, making a cold call, or successfully bluffing at poker, when things go flawlessly, it just feels great! But let’s face it…it almost NEVER happens!! I have a question for you. Are you perfect? Do you ever make mistakes? In the fighter pilot community, no mission is ever complete until we de-brief. Why? Because 99.9% of the time, mistakes are made and ...