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Unconditional Service – The Wingman Way

Unconditional Service – The Wingman Way

Smiles are contagious. And so is the positive energy that results when you acknowledge someone for being special. It’s about honoring one's humanity (which in my opinion is a great way to serve someone.) You never know how your kind word, extra tip or gift will affect someone.

Creating a Culture of Performance

Creating a Culture of Performance

To create a culture of excellence where people are motivated to do their best, an organization must be focused on performance as its ultimate criteria for success. Nothing else really matters. Organizations that have great morale and teamwork aren’t going to be around for long if they don’t deliver the mission!

Waldo Waldman inducted into the NSA CPAE Speaker Hall of Fame

Waldo Waldman inducted into the NSA CPAE Speaker Hall of Fame

A few months ago at the annual convention for the National Speakers Association, I was thrilled to be inducted into […]

We Are All Dishwashers

We Are All Dishwashers

When I was sixteen, I worked part time as a dishwasher in a very popular Mexican restaurant on Long Island […]

Commit to Excellence

Commit to Excellence

Are you committed to the same standards that you expect of others? Do you walk the walk or just talk […]

Lessons From an NFL Legend

Lessons From an NFL Legend

As we approach The Super Bowl this weekend, I thought I would share a short story about an experience I […]